Last updated on June 2022 Terms of Service: Clearbox AI

Thank you for your interest in our product, content and services. Please read these Terms of Service carefully before proceeding to access our services on our domain and subdomains.

This Terms of Service Agreement (the “Agreement”), is an important contract between you and CLEARBOX AI SOLUTIONS SRL (“Clearbox AI”, “We”, “Us”). The“Agreement” refers to all the terms, conditions, policies, notices contained or referenced in this document as on our website and our subdomains including our Privacy Policy. “Services” refer to software, product, and services provided by Clearbox AI including our Synthetic Data Platform platform. These Terms do not change the terms or conditions of any other written agreement you may have with Clearbox AI. We reserve the right to update these Terms of Service on your use of the Services. We will notify you of the modifications and/or new or additional terms or conditions by revising the date at the top of the Terms of Service document. We may provide you with additional notice through email notification and statement on our website. Such modifications will become effective at the end of the 10 day period beginning when Clearbox AI notifies the updated Terms of Service.

Your account

Access to some of our Services including the Synthetic Data Platform requires registration. Users need to be at least 13 years of age to access our Services. Clearbox AI offers a secure platform to ensure the privacy and security of user information. Clearbox AI follows industry best practices to protect user data from loss, misuse and unauthorised access, disclosure, alteration and destruction. As a registered user of the Services, you will establish an account (“ Account”). You agree to provide accurate and complete information when you register and to keep it accurate and complete. You may not reveal your Account information to anyone else. You are solely responsible for maintaining the confidentiality and security of your Account, and for all activities that occur on or through your Account, and you agree to immediately notify Clearbox AI of any security breach of your Account. Clearbox is not responsible for any losses arising out of the unauthorised use of your Account. You may not assign or otherwise transfer your Account to any other person or entity.


Please see our Privacy Policy, for information regarding how we collect, use, and disclose information about users of the Services.

Intellectual property and acceptable use

You agree that the text, graphics, logos, custom buttons, icons, user interface, and the scripts and software used to implement the Clearbox AI website and its services including the Synthetic Data Platform, contain proprietary information and material that is owned by Clearbox AI Solutions, and is protected by applicable IP laws, including copyright and patent laws. The look and feel of the Services, including all custom graphics, button icons, may not be copied, imitated, or used (in whole or in part) without Clearbox AI’s prior written consent.

Use of Services

Except as expressly permitted in writing by Clearbox AI, you will not do, and will not permit any third party to do, any of the following:

  1. Copy, adapt, hack, reproduce or reverse engineer the Services;
  2. Modify, port, translate, or create derivative works of the Services;
  3. Upload malicious content to damage, disrupt, compromise, or frustrate the Services;
  4. Knowingly take any action that would cause the Services or any part the Services to be placed in the public domain;
  5. Impersonate or use the Services on behalf of any person or entity or otherwise misrepresent your affiliation with a person or entity;
  6. Use the Services for any illegal or unauthorised purpose or engage in, encourage, or promote any illegal activity, or any activity that violates these Terms and Conditions; or
  7. Infringe or violate any of Clearbox AI’s rights.

Data Governance and Cloud Security

  • The Synthetic Data Platform allows users to experience the features of data augmentation and privacy preservation through the use of synthetic data generated by the Clearbox AI engine. This platform is a free demo and contains select features of the comprehensive enterprise solution. To unlock the comprehensive features, please refer to our pricing page.
  • The data you upload, by default, will be treated with utmost confidentiality. They will not be accessed or used for any other purpose other than for the operational functionalities required by our platform, suggesting improvements or for troubleshooting purposes.
  • You have the option to delete your platform account, we will not retain any of your datasets or models without your consent. You can delete your projects and the associated data with it. User information like their contact information may be used for informational and direct marketing purposes, as stated in the Clearbox AI Privacy Policy.
  • We use the services of Amazon Web Services (AWS) for hosting our platform. Their servers are located in Frankfurt, Germany. Please refer to AWS's policies for more details on their security standards and GDPR compliance.
  • You will access our platform through a secure connection with the secure login information provided by us.
  • We request you to bear in mind, the current version of the platform is a cloud service that has been optimised to low to medium risk datasets.
  • Please don’t upload highly sensitive information such as medical or healthcare data, or industrial secrets before consulting us. In specific cases we can provide custom and highly secure solutions based on the confidentiality/sensitive nature of datasets and models.
  • For any other information about how we treat your data, don’t hesitate to contact us

Limitation of liability

Clearbox AI is not liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption) arising out of the use or inability to use the materials on our platform and services. Clearbox AI makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights.

Governing law

The courts of Turin in Italy will have exclusive jurisdiction over any legal dispute linked to the Services or these Terms and Conditions of Clearbox AI.